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Avoid the Transparency Trap: Do Transparency Right in your Organization

Posted on September 16, 2014 at 12:05 AM

“Transparency” has become a hot buzzword over the last several years among business leaders and consultants. I have found, however, that the definition can vary between the organizations producing goods and services and their customers. For the producers, they may think this means being completely open and showing everything they do. Proud front line managers may internalize this to be ̶...

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